… cannot change my Outlook 2010 Quick Access Toolbar. When I try to do so, I get an error message “the file does not exist.” A web search indicated that the fix is to delete the access.officeUI file to force Outlook to create a new one. However, I do not find any such file … It turns out that this was due to a missing sound file, if you can believe it. I was able to fix this by unchecking the “Play reminder sound:” in the Advanced section under Outlook Files/Options.
- Outlook / File / Options / Advanced /
- uncheck Play reminder sound
- On QAT, right click and Customize Quick Access Toolbar
- Choose Macros from Choose commands
- Add
- Press OK which should now save correctly.
- Choose Macros from Choose commands
As it turns out the file combo box was empty. This happened during upgrade from Windows 7 to Windows 10 as the Office14 folder moved to Program Files/Office14.